OLIVERODDSOCKS.COM Terms and Conditions
Introduction
1.1 Welcome to OLIVERODDSOCKS.COM. These terms and conditions govern the use of our print-on-demand dropshipping services and the purchase of products through the OLIVERODDSOCKS.COM website.
1.2 By using our services and placing orders, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.
Amazon.com Fulfillment
2.1 For books and merchandise purchased through OLIVERODDSOCKS.COM and fulfilled by AMAZON.COM, all shipping, returns, and customer service are handled directly by Amazon. We direct our customers to purchase books and merchandise from Amazon.com, ensuring a smooth buying experience. If you have questions or need help regarding your Amazon order, please contact Amazon.com customer service.
2.2 Please note that this policy only applies to books and merchandise purchased through AMAZON.COM. For other products available on OLIVERODDSOCKS.COM, our standard Refund and Return Policy will apply.
Products and Orders
3.1 Our website showcases a variety of customizable products. Upon placing an order, you acknowledge that you have reviewed and approved the design, all specifications such as size and color, and other details of the product.
3.2 As a print-on-demand dropshipping business, we do not manufacture products ourselves. All products are produced and shipped directly by our trusted third-party suppliers.
3.3 While we strive to ensure accurate product descriptions and images, slight variations in color, size, or positioning may occur due to the nature of the printing process. Such variations do not constitute defects and shall not be grounds for a return or refund.
Returns and Refunds
4.1 We understand that you may have concerns regarding the quality or condition of the received products. If you believe there is a manufacturing defect or an error on our part, please contact us within ten (10) days from the date of delivery.
4.2 To be eligible for a return or refund, the product must be unused, in its original packaging, and in the same condition as when received.
4.3 In the case of a manufacturing defect or an error on our part, we will provide a replacement product or issue a refund, at our discretion. The decision will be based on the nature of the issue and the availability of replacement products.
4.4 We reserve the right to request supporting evidence, such as photographs, to assess the reported issue. Failure to provide such evidence within a reasonable timeframe may result in the denial of the return or refund request.
Shipping and Delivery
5.1 We rely on our third-party suppliers to handle the shipping and delivery of orders. While we strive to ensure timely delivery, unforeseen circumstances such as natural disasters or logistical issues may cause delays. We are not liable for any such delays beyond our control.
5.2 Shipping costs, methods, and estimated delivery times are indicated on our website. However, these details are provided for reference only and may vary based on the destination and other factors. We are not responsible for any deviations from the estimated delivery times.
Intellectual Property
6.1 By submitting designs or artwork for customization, you warrant that you have the necessary rights, permissions, and licenses to use and reproduce the provided materials. You agree to indemnify and hold us harmless from any claims or damages arising from the unauthorized use of intellectual property.
Limitation of Liability
7.1 To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of the use of our services or the purchase of our products.
7.2 Our liability shall be limited to the purchase price of the product in question.
Governing Law
8.1 These terms and conditions shall be governed by and construed in accordance with the laws of the state of California, USA.
Need help?
Please use the contact form on the Contact Page found in the menu of this website. We will respond promptly.